February 22, 2011 | Mark Paradies

Building SnapCharT®s in Australia

You need to understand what happened before you can understand why it happened. That’s a basic part of the TapRooT® Root Cause Analysis Process. Here are teams in a course in Australia (taught by PSG for Rio Tinto) using a SnapCharT® to understand what happened.




Want to learn an advanced root cause analysis process? Attend TapRooT® Training! See:


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