Can bad advice make improvements more likely?
Here is what a consultant recently wrote in a blog article that was republished on LinkedIn:
“The 5 WHY analysis is a simple and very effective technique.”
What do I think about 5 Whys? It is simple but it is NOT effective. Proof of the lack of effectiveness is all over the place. See these articles to find out just some of what I’ve written about the effectiveness of 5 Whys in the past:
If your root cause analysis is having problems, don’t double down on 5 whys by asking more whys. The problem is the root cause analysis system (5 Whys) and not your ability to ask why effectively.
The problem is that the techniques wasn’t designed with human capabilities and limitations in mind.
What system was developed with a human factors perspective? The TapRooT® Root Cause Analysis System. Read more about how TapRooT® was designed here:
Or get the book that explains how TapRooT® can help your leadership improve performance: