Communication that Prevents Human Error
Learn how easy it is to improve communication from an expert in the field. Author Beverly Inman-Ebel will present “Communication that Prevents Human Error” at the 2009 TapRooT® Summit.
People make mistakes because they are uninformed, didn’t listen, or didn’t follow through. This session focuses upon four targeted areas that can prevent miscommunications. It also will include a bonus on how to communicate after an error to ensure the mistake is not repeated. This session is packed full of tips from the communication expert who wrote the book(s) on the topic!
Beverly is the CEO of TLC, Talk Listen Communicate, LLC, which was recognized locally as Small Business of the Year 2000 by the Chattanooga Chamber of Commerce. She has received national coverage for her work with voice and communication improvement for business image in: ABC World News Tonight, Glamour, Success Magazine, Time, The Wall Street Journal, USA Today, and numerous trade and business magazines.
Beverly is the author of Talk Is NOT Cheap!: Saving the High Cost of Misunderstanding at Work and Home (Bard Press, 1999) and co-author of Real World Communication Strategies that Work (Insight Publishing; 2003); and Success Is A Decision of the Mind (Insight Publishing; 2004). She is also the author of over 500 articles published nationally.
Beverly has been a keynote speaker for numerous international, national, and state conferences across all industries. Beverly has been invited to speak in Turkey, Belarus, Libya, Ireland, Morocco, South Africa, and other countries. She also speaks for Fortune 500 company functions. Her areas of expertise include communication, leadership, positive attitude, and team building.
To participate in this session, sign up for the Behavior Change & Stopping Human Error Best Practices Track, the Operations Excellence Best Practices Track or customize a Best Practices Track of your own on our Summit Schedule Page!