The TapRooT® 12-Step Interview Process is a proven method for collecting better information. It is a structured, well-researched approach that incorporates building rapport and cognitive interviewing (helping witnesses remember events by employing multiple retrieval strategies). Why Do Rapport Building and Cognitive Techniques Matter in the Interview Process? Building rapport increases trust and avoids emotionally charged … Continue reading Conduct Interviews with the TapRooT® 12-Step Interview Process