This course is designed for safety professionals to engage more effectively in interpersonal communication/dialogue for incidents, accidents, and investigative occurrences. It incorporates soft skill techniques to improve content acquisition, listening, responding, adapting, and confirming one-on-one and in-group communication situations. The course includes multiple break-out group activities, real-world role play, and continual interactive demonstrations to ensure a smoother transition when applying these communication skills to on-the-job applications.
DAY 1 (9:00 A.M. – 4:00 P.M.)
Adapting to do’s and don’ts
Emotional intelligence modification
Content acquisition techniques
DAY 2 (9:00 A.M. – 4:00 P.M.)
Facts vs feelings
Correcting with accountability
Upon completion of this course, attendees will receive a certificate of completion and quarterly updates on continual interpersonal strategies.
A printed and digital textbook, “Lead Out Loud!”
.pdf worksheets accessible up to 10 days after the training course
Course Guarantee for Effective Communication Certification
Attend this course, and if you do not feel you have improved your communication skills, just return your course materials and we will refund the entire course fee.