Online: TapRooT® Evidence Collection & Investigative Interviewing Techniques Online (Self-Guided; 3 Hours)

Solid evidence collection and investigative interviewing techniques are critical to an incident investigation. Evidence collected uncovers the factors that contributed to an incident so that a root cause analysis can be performed and corrective actions can be implemented. This self-guided online training covers identifying, collecting, and preserving various types of evidence that may be found at an incident investigation scene. It also includes preplanning for an investigation, scene management tips, how to conduct better interviews using the TapRooT® 12-Step Process, and how to read body language.

After registering for this course, attendees have ten (10) days access to complete it.

Course Agenda:

Module 1: Introduction to the Course

  • Welcome
  • A Message from Your Instructor
  • Agenda for the Course
  • Course Quizzes
  • Investigation Quiz
  • What’s Next?

Module 2: Preplanning for Evidence Collection

  • Lesson One: Introduction to Preplanning for Evidence Collection
  • Lesson Two: Write or Review Your Investigation Policy
  • Lesson Three: Consult Your Corporate Counsel
  • Lesson Four: Establish Training Requirements for Your Team
  • Lesson Five: Prepare Investigation Kits
  • Lesson Six: Preplanning for Collection of Transitory Evidence
  • Lesson Seven: Packaging Evidence
  • Lesson Eight: Prepare Evidence Collection Forms
  • Summary of Preplanning for Evidence Collection
  • Quiz: Preplanning for Evidence Collection
  • What’s Next?

Module 3: Evidence Collection and the TapRooT® Process

  • Lesson One: The TapRooT® Process
  • Lesson Two: Introduction to SnapCharT®
  • Lesson Three: How to Organize Information on a SnapCharT®
  • Summary of Evidence Collection and the TapRooT® Process
  • Quiz: Evidence Collection and the TapRooT® Process
  • What’s Next?

Module 4: Scene Management

  • Lesson One: Introduction to Scene Management
  • Lesson Two: Emergency Scene Management
  • Lesson Three: Collecting Fragile (Transitory) Evidence
  • Summary of Scene Management
  • Quiz: Scene Management
  • What’s Next?

Module 5: Initial Site Visit

  • Lesson One: Introduction to Initial Site Visit
  • Lesson Two: Initial Visit After Emergency Scene Management
  • Lesson Three: What to Look for at the Incident Scene and Chain of Custody
  • Lesson Four: 3 Ps and an R
  • Lesson Five: Recordings Evidence
  • Lesson Six: Physical Evidence
  • Lesson Seven: Paper Evidence
  • Lesson Eight: People Evidence
  • Summary of Initial Site Visit
  • Quiz: Initial Site Visit
  • What’s Next?

Module 6: Effective Interviewing for Incident Investigations

  • Lesson One: Introduction to Investigative Interviewing
  • Lesson Two: 12-Step Interviewing Process – Preplanning
  • Lesson Three: 12-Step Interviewing Process = Preparing the Interviewee
  • Lesson Four: 12-Step Interviewing Process – Conducting the Interview
  • Lesson Five: 12-Step Interviewing Process – Closing the Interview
  • Lesson Six: 12-Step Interviewing Process, Post-Interview Tasks
  • Lesson Seven: Nonverbal Communication
  • Summary of Effective Interviewing for Incident Investigations
  • Quiz: Effective Interviewing for Incident Investigations
  • What’s Next?

Module 7: End of Course, Beginning of Better Investigations

  • Congratulations on Completing the TapRooT® Evidence Collection and Investigative Interviewing Course!
  • More Resources

Attendees will come away with the knowledge and skills required to collect evidence and conduct effective interviews during an incident investigation.

TapRooT® Root Cause Analysis Training is recommended but not required to register for this training.

Meet the instructor

Barb Carr joined System Improvements in 2006. She is responsible for the continuous development of TapRooT® Evidence Collection and Investigative Interviewing Training. She is the co-author of TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills (2017).

Barb has a background in legal and training from the National Forensic Science Technology Center. She completed human factors training at the University of Michigan. Barb has a B.S. in Psychology and is a Certified Professional Coach.

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