TapRooT® Executive Leadership’s Role in Root Cause Analysis (Course Length Customizable: 6-Hour Virtual, 1-Day or 2-Day)
Leadership’s involvement and understanding of the TapRooT® program and the role they play in the initiative is invaluable in attaining sustained results and positive ROI’s.
Leaders want to understand the big picture so they know what is needed from them. An understanding of TapRooT® informs them of questions to ask when presented a TapRooT® Investigation Report. In this course, leaders will gain a detailed understanding of the TapRooT® Investigation Process, and a working knowledge of how to support and sustain their TapRooT® Program. This course is interactive.
The instructor-lead training will introduce students to The Essential TapRooT® Root Cause Analysis Techniques, including:
- SnapCharT®
- Causal Factor Worksheets
- Root Cause Tree® Diagram and Dictionary
- Corrective Action Helper® Guide
- TapRooT® Software
And will detail leadership’s role in supporting the TapRooT® Program and investigators. Attendees will practice techniques on realistic examples.
By the end of the instruction, students will have a detailed understanding of the TapRooT® Investigation Process and a working knowledge of how to support and sustain their TapRooT® Program.
Course Outline
Note: Following is the 6-hour virtual and 1-day agenda. Contact us for a 2-day agenda.
- Class Introductions & TapRooT® Introduction
- Performance Improving Vision
- TapRooT® System Overview – What You Will Be Learning
- SnapCharT® Basics – Gathering Information
- Causal Factors – Identifying the Error
- Root Cause Tree® – Eliminating Blame
- Corrective Actions – Developing Fixes
- Management Best Practices
- Conservative Decisionmaking (NOTE: This section is not offered in the 6-hour course)
- Proactive TapRooT® Analysis for Continuous Improvement
Course Materials
- TapRooT® Root Cause Analysis Leadership Lessons Book
- TapRooT® Root Cause Analysis Implementation Book
- Course Workbook
Learning Environment
This will be a very interactive course. If attending the 6-hour virtual, each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.
