1-Day TapRooT® Executive Leadership’s Role in Root Cause Analysis (Course Length Customizable)
Leadership’s involvement and understanding of the TapRooT® program and the role they play in the initiative is invaluable in attaining sustained results and positive ROI’s.
Leaders want to understand the big picture to know what is needed from them. An understanding of TapRooT® RCA informs them of questions to ask when presented with a TapRooT® Investigation Report. In this course, leaders will gain a detailed understanding of the TapRooT® Process and a working knowledge of how to support and sustain their TapRooT® RCA Program. This course is interactive.
The instructor-lead training will introduce students to The Essential TapRooT® Root Cause Analysis Techniques, including:
- SnapCharT®
- Causal Factor Worksheets
- Root Cause Tree® Diagram and Dictionary
- Corrective Action Helper® Guide
- TapRooT® Software
It will detail leadership’s role in supporting the TapRooT® Investigations. Managers will practice techniques on realistic examples.
By the end of the instruction, managers will have a detailed understanding of the TapRooT® Investigation Process and a working knowledge of how to support and sustain their TapRooT® Program.
Course Outline
- Class Introductions & TapRooT® Introduction
- Performance Improving Vision
- TapRooT® System Overview – What You Will Be Learning
- SnapCharT® Basics – Gathering Information
- Causal Factors – Identifying the Error
- Root Cause Tree® – Eliminating Blame
- Corrective Actions – Developing Fixes
- Management Best Practices
- Proactive TapRooT® Analysis for Continuous Improvement
- Conservative Decision making (NOTE: This section is only offered in the 8-hour course)
Course Materials
- TapRooT® Root Cause Analysis Leadership Lessons Book
- TapRooT® Root Cause Analysis Implementation Book
- Course Workbook
Learning Environment
This will be a very interactive course taught in-person or virtual. If attending virtually, each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.
