Best Practices in Mistake Proofing and Corrective Action Writing
How effective are the safeguards and countermeasures you use to minimize errors and risk potential each day? How often do the corrective actions you put in place fail to keep problems from coming back, again and again? Would you like to learn techniques for measuring and improving safeguard and barrier effectiveness?
If you are looking to reduce the potential for daily process errors, and in turn, risk potential, this workshop is for you. If you have attended the TapRooT® 2-day or 5-day course, the workshop concepts and tools will help you write more effective corrective actions to address the root causes that you have identified. The workshop content and exercises will also help you leverage the power of those ‘Needs Improvement’ (NI) root causes that you might have selected.
This workshop also explores the common types of work process and tool design flaws that contribute to human error, including fixes that fail. From a reactive improvement perspective, it gives you a coach and a practice field for learning to write more effective and sustainable corrective and preventive actions. If you want to proactively reduce the potential for errors and failures, this workshop gives you many best practices and assessment tools that can be used to improve safeguard effectiveness and ‘mistake proof’ your workplace.
All two-day course participants will receive a 180-page, full color, course workbook and a copy of the facilitator’s book, “Error Proof – How to Stop Daily Goofs for Good.”
In this workshop, you will learn how to:
- Use best practice approaches for mistake proofing job tasks of any type
- Proactively identify and analyze error and risk potential in a systematic manner
- Better utilize the 32 TapRooT® NI root causes through benchmarking and best practice exploration
- Assess the relative strength of different corrective action and safeguard options
- Write effective corrective and preventive actions that add value, reduce risk potential, and can be sustained over time
- Capture and use process-level error rates as leading indicators of potential risk levels and corrective action effectiveness
Kevin McManus serves as Chief Excellence Officer for Great Systems! and has taught more than 400 courses, over 15 years, as an international contract trainer for the TapRooT® root cause analysis process. During his almost forty years in the business world, Kevin has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality. He holds an undergraduate degree in Industrial Engineering and an MBA. Kevin has served as a national Malcolm Baldrige Performance Excellence Award Examiner for twenty years, and he is currently serving a three-year term on the national Baldrige Judge’s Panel. Kevin also writes the monthly performance improvement column for Industrial and Systems Engineer magazine, is an Institute of Industrial and Systems Engineering Fellow, and has been a member of IISE for thirty-nine years. His newest book, “The Ultimate Org Ergo Book – How to Build a Better Organization”, will be published in 2020.