Do you want to achieve excellent human performance?
Would you like to understand the methods you can apply to effectively stop major accidents and incidents by “stopping” human error?
Do you need to understand what are the most effective human performance improvement techniques and which ones are counterproductive (yes, some techniques really don’t work)?
If any of the above questions received a “Yes!” for an answer, you should attend this course.
Mark Paradies, human factors expert and Board Certified Ergonomist (certificate #85), and Alex Paradies, experienced TapRooT® Instructor and Lean Transformation leader, will help you understand:
The causes of human error
Human factors design best practices
Methods to find error likely situations
Techniques to help supervisors and workers prevent human errors
CHAP (Critical Human Action Profile)
Human Performance improvement Technology
Designing your human performance improvement program.
Here is the course outline:
Day 1 (10:00am to 6:00pm)
Foundations of Improving Human Performance
Human Performance – What Should You Expect?
Three Human Reliability Best Practices
Using TapRooT® Root Cause Analysis for Reactive Problem Analysis
Human Performance Improvement Technology (Catch Your Own Mistakes)
Attention to Detail
Error Traps & Precursors
Work Direction/Finding Error Likely Situations
Pre-Job Hazard Analysis
Personal Safety Assessment
Systematic Approach to Training
Using Procedures to Improve Human Performance
Procedures Best Practices
Procedure Use and Adherence
Day 2 (10:00am to 6:00pm)
Do Not Disturb Sign
Conservative Decision Making
Stopping Normalization of Deviation
Human Factors Engineering
Best Practices (Spot Bad Practices)
Proactive Use of CHAP
Hazard/Target Elimination or Substitution
What Should You Improve/Which Tools Will Work Best for You?
Present Your Plan (Benchmarking/Feedback)
With the exercises built-in to try the techniques, this is an active, quick-moving 2-day course.
You will leave this course with a clear understanding of methods to improve human performance and a custom plan to apply those methods at your company to achieve great gains in safety, quality, or operational and maintenance performance (all of which depend on human performance).
Participants receive the book, Stopping Human Error, a $99.95 value, as part of the course materials. In addition, participants receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes the TapRooT® Techniques.
Attend this course, go back to work, and use the techniques you have learned to stop human error. If you don’t find new ways to improve human performance and if you and your management don’t agree that your efforts to improve human performance are much more effective, just return your course materials and we will refund the entire course fee.
Contact us to discuss the best solution for your company.