Do you want to achieve excellent human performance?
Would you like to understand the methods you can apply to effectively stop major accidents and incidents by “stopping” human error?
Do you need to understand what are the most effective human performance improvement techniques and which ones are counterproductive (yes, some techniques really don’t work)?
If any of the above questions received a “Yes!” for an answer, you should attend this course.
Mark Paradies, human factors expert and Board Certified Ergonomist (certificate #85), and Alex Paradies, experienced TapRooT® Instructor and Lean Transformation leader, will help you understand:
The causes of human error
Human factors design best practices
Methods to find error likely situations
Techniques to help supervisors and workers prevent human errors
CHAP (Critical Human Action Profile)
Human Performance improvement Technology
Designing your human performance improvement program.
Here is the course outline:
Day 1 (9:00am to 5:00pm)
Foundations of Improving Human Performance
Resilience and Safeguards
Using TapRooT® Root Cause Analysis for Reactive Problem Analysis
Using TapRooT® Human Performance Best Practices Proactively
Stopping Normalization of Deviation
Pre-Job Hazard Analysis
Personal Safety Assessment
Day 2 (9:00am to 5:00pm)
Applying Critical Human Action Profile Proactively
Human Performance Improvement Technology
Personal Safety Assessment
Observation and Coaching
Attention to Detail
Management of Change
Error Traps and Precursors
Do Not Disturb Sign
Conservative Decision Making
Admiral Rickover and “Facing the Facts”
Which Tools Will Work Best for You?
Sample Plan/Suggested Plan
Customizing Your Plan
Present Your Plan, Benchmarking, and Feedback
With the exercises built-in to try the techniques, this is an active, quick-moving 2-day course.
You will leave this course with a clear understanding of methods to improve human performance and a custom plan to apply those methods at your company to achieve great gains in safety, quality, or operational and maintenance performance (all of which depend on human performance).
Participants receive the book, Stopping Human Error, a $99.95 value, as part of the course materials. In addition, participants receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes the TapRooT® Techniques.
Attend this course, go back to work, and use the techniques you have learned to stop human error. If you don’t find new ways to improve human performance and if you and your management don’t agree that your efforts to improve human performance are much more effective, just return your course materials and we will refund the entire course fee.
Contact us to discuss the best solution for your company.