January 5, 2024 | Lumar Regalado

December 2023 Customer Satisfaction Survey Winner

Here at System Improvements, customer satisfaction is very important to us. We strive to ensure our customers’ questions are treated in a timely and efficient manner. This is so important to us that it’s actually part of our Technical Support Mission Statement:

TO PROVIDE TIMELY, COURTEOUS, AND EFFECTIVE TECHNICAL SUPPORT TO SYSTEM IMPROVEMENTS STAFF AND ALL TAPROOT® CUSTOMERS, ACHIEVING CUSTOMER SATISFACTION AND PROCESS EFFICIENCY.

To ensure we are providing great service, we have implemented a customer satisfaction rating system, where our customers can grade their experience with our Services Team. The feedback has been extremely valuable to us.

As a thank you to all our customers who take the time to fill out a survey, all respondents are entered into a monthly drawing to win a TapRooT® Polo shirt or T-shirt.

Everyone, let’s congratulate J. E. Contreras for the month of December 2023!

Categories
Software - Technically Speaking
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