September 20, 2022 | Barb Carr

Learn to Increase Employee Engagement and Decrease Repeat Failures

Tony Lowery, Vice President of Maintenance, and Mike Fitzmorris, Senior Director of Regulatory Compliance, Safety, and Training, will be presenting, “Air Canada Maintenance – Using TapRooT® to Drive Culture Change.”

When & Where?

This presentation is scheduled during Best Practice Session 1 at the 2023 Global TapRooT® Summit, Margaritaville Lake Resort, Lake Conroe – Houston, Texas, April 26 – 28, 2023, (PreSummit Courses, April 24 – 25, 2023).

Session Description

What is the best way to fully implement TapRooT® at your company?  What steps need to be taken in order to ensure excellent results?  Air Canada Maintenance has taken the lead on fully integrating TapRooT® into their improvement programs.  The resulting employee engagement and the ability to eliminate repeat failures have been impressive. 

Tony Lowery and Mike Fitzmorris will discuss how they have been successful bringing on TapRooT®, and how it has spread to other areas of the business.  Don’t miss this opportunity to learn from the best!

Speaker Bios

Tony Lowery is currently Vice President, Maintenance at Air Canada and provides strategic oversight of all of Air Canada’s aircraft maintenance requirements by managing and providing direction in the areas of Planning and Airframe Maintenance, Engines and Supply Chain management functions, Line Maintenance, and Maintenance Control.

Tony ensures all work is accomplished in accordance with Air Canada’s aircraft maintenance programs, Transport Canada, and Aircraft Manufacturers’ requirements. In addition, Tony also has oversight of all vendor management functions and vendor relationships. 

Tony has over 38 years of experience in the aviation industry and has held various positions throughout his career, such as Chief Technical Officer at Qatar Airways, Vice President, Technical Maintenance at Jet Blue, and was previously Head of Maintenance Operations at Qantas. “

Michael (Mike) Fitzmorris has spent well over 25 years in the Aviation industry with over 15 years in aviation technical operations management with a broad base in various areas of Airline operations and operators (Large legacy Carriers, Low-cost carriers, Startups, and Cargo carriers).

Mike has overseen and led operations and safety oversight and programs in line maintenance, airframe (heavy) maintenance (MRO), vendor selection, vendor set up and management, as well as the station, and start-up for these operations.

Having owned and operated a Transport Canada Approved Maintenance Organization (AMO) and dealt extensively with Transport Canada (TC) in various roles and on various issues have given Michael a unique view of Safety and regulatory framework in both

Large-scale operations and grassroots organizations.

Mike has been a post holder in previous organizations and is currently the post holder in the Air Canada Maintenance branch for the Safety Management System (SMS), Quality Assurance Program (QAP), and Delegate PRM.

Specialties:  Organizational efficiency, change management, Regulatory Compliance, Risk monitoring and mitigation, Development and implementation of Quality Assurance Safety and oversight programs, and Safety Management Systems (SMS). Aircraft lease return and aircraft evaluation programs, vendor selection, management, and oversight.

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