May 4, 2007 | Ken Reed

Developing SMARTER Corrective Actions Using the New SMARTER Matrix

SMARTER is an acronym that stands for:

Specific

Measurable

Accountable

Reasonable

Timely

Effective

Reviewed

Each corrective action should be reviewed for each of the letters in SMARTER. Sanjay Ghandi and Steve Swarthout presented how to accomplish this using the SMARTER Matrix at the TapRooT® Summit.

Click below for a copy of Sanjay’s handout for this presentation.

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