June 2, 2023 | Barb Carr

Normalization of Deviation: Why Incidents Are Not Always “Accidents”

of deviation

Normalization of deviation is when unacceptable practices become accepted behaviors. In the workplace, safety incidents may seem like “accidents” at first glance. Upon deeper examination, it might be discovered that small, intentional deviations over time became acceptable practices that ultimately led to the incident.

Workers often make these decisions to deviate for logical reasons. For example, maybe the procedure is hard to follow so adjustments were made or the work rule to be followed does not really fix the problem.

Alex Paradies introduces normalization of deviation in more detail in the following microlearning video.

To view the entire training, register for TapRooT® eLearning Pathways – it’s free! Alex covers how normalization of deviation happens and how your company can normalize excellence.

Also, in addition to accessing this great video, registering as a Freemium Level Explorer grants you access to other courses on our microlearning platform. Get access to this training in its entirety along with many others. New microlearning videos are added monthly.

The Explorer subscription is a great place to start. After you look around, you may want to upgrade to Platinum Adventurer for unrestricted access to hundreds of eLearning topics plus our digital resources library.

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Human Performance, Operational Excellence
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