June 6, 2019 | Susan Napier-Sewell

Do you have the fundamentals right?

Root Cause Analysis & Incident Investigation Fundamentals

If you want to get somewhere—especially in root cause analysis and incident investigation—how does going “back to the basics” help you? First of all, “back to the basics” means getting the fundamentals right. Let’s say you’re investigating an incident. If you don’t get the fundamentals right, you certainly are not going to get anything advanced right.

TapRooT® Root Cause Analysis: Put First Things First

In root cause analysis, getting what happened in your event or incident nailed down is paramount. If you don’t start with “What actually happened?” you’re not going to get anywhere beneficial to your analysis. You must fulfill the prerequisite of fully discovering what happened. Until you do this, you aren’t ready to find out why it happened.

An experienced veteran of 30 years in root cause analysis research, development, and continuous improvement, TapRooT® co-creator Mark Paradies cautions, “But, let’s not get ahead of ourselves. Before you understand ‘root cause analysis,’ you must understand ‘root cause.'”

Listen to the discussion between Benna Hughes and Mark Paradies in the two short videos below to gain a thorough understanding of “root cause analysis” and “incident investigation.” Understanding these is the first step to being prepared when, for instance, you determine you have repeat incidents at your company. After you watch the videos, follow up by reading about incident investigation and root cause analysis as a systematic process to glean important insights.

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Join Us at the 2020 Global TapRooT® Summit

The 2020 Global TapRooT® Summit, March 9-13, 2020, is the best setting to help you develop your roadmap to success. You will also meet industry leaders and network with other professionals.

Look through the 2020 Global TapRooT® Summit schedule to browse the tracks. We invite you to learn more about the Summit below:

  1. View the 2020 Summit Brochure.
  2. Peruse and take advantage of the Pre-Summit Courses (March 9–10).
  3. Read Summit FAQ.
  4. Check out the Summit venue—Horseshoe Bay Resort, near Austin, Texas.
  5. Save money! Register 3 or more attendees simultaneously for a discount. Also, save when you register for the 3-day Summit plus a 2-day Pre-Summit course.
  6. Use the Summit hashtag #taprootsummit to share your TapRooT® experiences—before, during, and after the Summit.

Stay up to date by following TapRooT®

Follow TapRooT® on social media. Sign up for our weekly newsletter, watch video premieres on TapRooT® TV, and listen to podcasts every Wednesday just after 1:00 pm. 

The Best Root Cause Analysis Leads to Effective Corrective Actions

The TapRooT® System is used by leading companies around the world to investigate and fix the root causes of major accidents, precursor incidents, quality issues, human errors, maintenance problems, medical mistakes, productivity issues, manufacturing failures, environmental releases, audit findings … in other words, all types of mission-critical problems.

TapRooT® has been designed for investigating seemingly simple problems that could have been worse (precursor incidents) by using a simple 5-step process. TapRooT® can also be used to investigate major accidents by using a complete 7-step process.

The TapRooT® System teaches you to be an effective problem-solver. The system is a process with techniques to investigate, analyze, and develop effective corrective actions to solve problems.

TapRooT® Investigation Essentials Book Set

The TapRooT® process and tools are completely described in the book, Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents. Within the book’s simple-to-understand 50 pages, the reader will grasp how to perform investigations for low-to-medium risk incidents, yielding dependable results and corrective actions. 

TapRooT® Courses Are Taught All Over the World

If you are interested in learning how to stop repeat incidents, select a 2-Day or 5-Day course. Check out other TapRooT® courses and webinars on our website. We can also train you and your staff on-site at your workplace; reach out to discuss your needs. Call us at 865.539.2139 for any questions you may have.

Keep in Touch to Improve Your Problem-Solving Skills and Performance

We’re here to help with your continuous performance improvement, including growing your root cause analysis knowledge base, skills, and expertise. Stay current with your root cause analysis skills and training by:

Human Performance, Investigations, Root Cause Analysis, Root Cause Analysis Tips
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