Present Findings in an Easy-to-Understand Way
Dan Verlinde and Marcus Miller will be facilitating, “Using SnapCharT® to Document Findings.” (You must be registered for the TapRooT® Immersion Experience Track to attend.)
This presentation is scheduled during Best Practice Session 2 at the 2023 Global TapRooT® Summit, Margaritaville Lake Resort, Lake Conroe – Houston, Texas, April 26 – 28, 2023, (PreSummit Courses, April 24 – 25, 2023).
In this session, you will organize your findings in a presentable, easy-to-understand way. Your group will create a SnapCharT® in the TapRooT® VI software and document all your findings. Are you missing evidence? You might need to conduct some more interviews to find it.
Finalize an easy-to-understand SnapCharT® and prepare to identify problems.
Dan Verlinde has been with System Improvements since 2006 overseeing the design, development, and support of all TapRooT® software. Prior to joining System Improvements, Dan was a Business Systems Analyst for an international third-party certification company. There he oversaw the implementation, development, and support of business software used for performing audits to international standards. In addition to his education at the University of Michigan, Dan has had formal training in Human Engineering, Software Administration, SQL, and Lean principles.
Marcus Miller is the Vice President of Development for System Improvements, Inc. He is also a TapRooT® Course Instructor. Miller specializes in pursuing excellence in training individuals and teams to identify and execute corrections of the root cause of issues that negatively impact their business. He is passionate about client satisfaction, engagement, and building true partnerships that can exceed goals and achieve lasting financial and operational success. With a strong background in both operations and business development, Miller served as the Vice President of Operations in the healthcare industry and has extensive training in business development, client/employee engagement, and management/leadership philosophies. He is an active member of Vistage, a global leader in the growth and development of business leaders. Through TapRooT®, Miller is committed to improving the safety of workers and patients by meeting the challenge of the lack of comprehensive root cause analysis in the healthcare industry.