April 8, 2010 | Mark Paradies

Does the Choice of a Root Cause Analysis Tool Increase or Decrease Blame?

Saw an interesting article about blame at Quality Digest written by Jeff Liker. It was titled:

Five “Why?” Not Five “Who?”

It got me wondering … “Can the choice of a root cause analysis tool increase or decrease the amount of blame in an investigation?”

I’ve thought about this a lot in the past – so I have some definite ideas. But I thought I’d post the question here to see what others have to say. Then I’ll chime in later.

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