Does the Choice of a Root Cause Analysis Tool Increase or Decrease Blame?
Saw an interesting article about blame at Quality Digest written by Jeff Liker. It was titled:
It got me wondering … “Can the choice of a root cause analysis tool increase or decrease the amount of blame in an investigation?”
I’ve thought about this a lot in the past – so I have some definite ideas. But I thought I’d post the question here to see what others have to say. Then I’ll chime in later.