July 30, 2008 | Mark Paradies

Error in London Tube “Oyster Card” System To Be Analyzed To Find Root Causes

A spokesperson for TransSys said: “Steps are being taken to ensure that this does not happen again and we will undertake a full root cause analysis.”

For more information see:

http://www.hastingsobserver.co.uk/latest-london-news/Oyster-card-tube-glitch-resolved.4326652.jp

Root cause analysis is being applied to more and more kinds of problems. Do your problem solvers need advanced root cause analysis training? See:

http://www.taproot.com/courses.php

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