February 17, 2006 | Mark Paradies

Friday Joke – Communications NI Root Cause


Maybe this was a marketing ploy or an “I did exactly what he told me” example of malicious compliance. But it does remind us that inadequate communications can lead to mistakes.

Of course, TapRooT(R) Users know that the Root Cause Tree(R) covers these kinds of errors. But sometimes we would like to learn more about preventing communication mistakes. That’s exactly what Vincent Phipps of TLC LLC will talk about at the TapRooT(R) Summit.

So if you are interested in Communication Techniques to Stop Human Errors, attend Vincent’s talk from 1-2:20 on Wednesday and learn practices that go beyond the standard three-way communications techniques.

For a complete Summit Schedule see:


and used the buttons on the left to display the schedule for particular tracks.

For a Summit Brochure (pdf) click here.

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