Getting Field Leaders to support TapRooT® Root Cause Analysis? Ask NationalGrid

Chad Martin, VP of Safety for NationalGrid, recently arranged for 30 plus Field Leaders and Directors to attend their first TapRooT® course. An important step in the recently implemented HPI root cause analysis requirement to be performed by this group in the field.

When new programs such as TapRooT® are added to the field by the Safety Department, questions always arise as to when to use it, what support will they get and how will this impact their other field duties? Understanding this, Chad was here to kick this course off in Waltham, Massachusetts.

With the group questions answered, these leaders jumped right in with open minds and plenty of energy.