How Do I Renew My TapRooT® Subscription?
Our customers will often email us or call us when they are trying to renew their software subscription in our store. When they sign in with their subscription username and password they get a failed login message.
When renewing the TapRooT® VI subscription, the need to enter a username and password is not required. If your company has a Licensed login, enter the information in the Returning customer field, otherwise, press [checkout as guest] to continue.
If you have questions or issues you can reach the TapRooT® Support team at (865)357-0080.
TECHNICALLY SPEAKING is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor. REMEMBER, JUST BECAUSE IT’S TECHNICAL, IT DOESN’T MEAN IT HAS TO BE COMPLICATED!