How do you plan your root cause analysis?
General George Patton said:
“A good plan today is better than a perfect plan tomorrow.”
But for many investigations, I might ask … Do you have any plan at all?
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Planning is the first step in the TapRooT® 7-Step Major Investigation Process. We even recommend a simple plan for simple investigations.
You may have read the earlier article about using a SnapCharT® to plan your investigation (see: http://www.taproot.com/archives/58488)
What else can help you plan your investigation? Here’s a list:
- Have an investigation policy that specifies team make up and other factors that can be predefined.
- Make sure that people on the scene are trained to preserve evidence and to obtain witness statements.
- Consider PPE requirements for team members visiting the scene.
- Collect any recorded evidence (cell phone recordings).
- Maintain a chain of custody for evidence.
- Do you need legal or PR assistance for your team?
That’s just a few ideas. There is a whole chapter about planning in the new book: TapRooT® Root Cause Analysis for Major Investigations.
When you order the new book you will also get the latest copies of theRoot Cause Tree®, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide – all of which were recently updated.
Order your copy by CLICKING HERE.