How Much Do Errors Cost at Your Company? In the Healthcare Industry in the US, the answer is $17 BILLION Dollars!
Here’s the article that the number above comes from:
http://content.healthaffairs.org/content/30/4/596.abstract
Do you know the answer for your site/company?
If you don’t know, how do you judge how much you should be spending to improve performance?
By the way … how much has the healthcare industry progressed since the picture above in the technology of preventing human errors?