February 27, 2007 |

How Much Does a Quality Incident Cost?

VW is recalling 790,000 vehicles that could have improperly installed break lights. Now that’s a quality incident.

If it costs just $30 per vehicle for the recall, the the cost will be about $24 million dollars.

How much proactive root cause analysis and corrective actions could you buy with $24 million?

Instead of waiting for problems to solve with reactive analysis, proactive analysis prevents problems.

For more on proactive root cause analysis, watch for the new TapRooT® Book to be released this Summer. Or attend a 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course.

For more about the recall, see:

http://www.cnn.com/2007/HEALTH/02/26/volkswagen.recall.ap/index.html

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