Do you have the fundamentals right?
Root Cause Analysis & Incident Investigation Fundamentals
If you want to get somewhere—especially in root cause analysis and incident investigation—how can going “back to the basics” help you? First of all, “back to the basics” means getting the fundamentals right. Let’s say you’re investigating an incident. If you don’t get the fundamentals right, you certainly are not going to get anything advanced right.
In root cause analysis, getting what happened in your event or incident nailed down is paramount. If you don’t start with “What actually happened?” you’re not going to get anywhere beneficial to your analysis. You must fulfill the prerequisite of fully discovering what happened. Until you do this, you aren’t ready to find out why it happened.
A veteran of 30 years experience in root cause analysis research, development, and continuous improvement, TapRooT® co-creator Mark Paradies cautions, “But, let’s not get ahead of ourselves. Before you understand ‘root cause analysis,’ you must understand ‘root cause.'”
Listen to the discussion between Benna Hughes and Mark Paradies in the two short videos below to gain a thorough understanding of “root cause analysis” and “incident investigation.” After you watch the videos, follow up by reading here and here to glean important insights.
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The best root cause analysis leads to effective corrective actions
The TapRooT® System teaches you to be an effective problem-solver. The System is a process with techniques to investigate, analyze, and develop corrective actions to solve problems. The TapRooT® process and tools are completely described in the TapRooT® Book. TapRooT® courses are taught all over the world; if you are interested in learning how to stop repeat incidents, find a 2-Day or 5-Day course here. Or, we are available to train you and your staff on-site at your workplace; reach out here to discuss your needs. Call us at 865.539.2139 for any questions you may have.
Keep in touch to improve your problem-solving skills
We’re continually teaching and helping you improve your professional root cause analysis skills. Stay current with your root cause analysis skills and training by:
- Following our blog;
- Tuning in to TapRooT® TV Video Sessions or our podcasts;
- Connecting with us on Facebook, Twitter, Instagram, Pinterest, LinkedIn, and YouTube;
- Finding out what TapRooT® can do for you by calling us at 865.539.2139; sending us an email; or registering for one of our root cause analysis courses.