October 21, 2021 | Mark Paradies

Incident Investigation Training

Benna at Incident Investigation Training

You Must Find Root Causes When Investigating Incidents

What is the most important thing to learn in incident investigation training? Finding root causes. And what training teaches the best root cause system that includes all the root cause fundamentals, plus more? We believe you can’t get better training than TapRooT® Root Cause Analysis Training. Why should you agree? Ask yourself … Does anyone have a better guarantee for their training than the TapRooT® Root Cause Analysis Training guarantee:


Attend a TapRooT® Root Cause Analysis Course. Go back to work and use what you have learned to analyze accidents, incidents, near-misses, equipment failures, operating issues, or quality problems. If you don’t find root causes that you previously would have overlooked and if you and your management don’t agree that the corrective actions that you recommend are much more effective, just return your course materials and we will refund the entire course fee.

Now the question you should be asking is:

“What TapRooT® Incident Investigation/Root Cause Analysis Course should I attend?”

So, see below for descriptions of all of our major course types.

2-Day TapRooT® Root Cause Analysis Training

Participants in a 2-Day TapRooT® Course working on a SnapCharT® exercise

The 2-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® techniques needed to investigate precursor incidents. The 5-Step investigation process simplifies TapRooT® RCA to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree®, and developing effective fixes using the Corrective Action Helper® Module. Participants will get a chance to use the TapRooT® System to analyze an actual incident brought by one of their team members.

For a complete course outline, to see the list of upcoming public 2-Day TapRooT® Root Cause Analysis Courses, or to contact us to get a quote for a course at your site – click on the appropriate link below.




Virtual 3-Day TapRooT® Root Cause Analysis Training

Alex Paradies Teaching Virtual Incident Investigation Training
Alex Paradies teaching a virtual TapRooT® Course

The Virtual 3-Day TapRooT® Training teaches the tools and techniques from the 2-Day TapRooT® Root Cause Analysis Course in a 3-day, six-hours per day, virtual, live instructor format. This virtual course teaches you to use the essential TapRooT® Techniques to understand what happened, identify the Causal Factors, and find the Root Causes. TapRooT® Techniques are designed for everyone from beginner to expert. In just three six-hour days, learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. The “Essential Techniques” include SnapCharT®, the Root Cause Tree®, and the Corrective Action Helper®.

We researched the best virtual platforms and techniques to make virtual courses more interactive and tested and revised the course in conjunction with major corporations to make this training better than any other virtual root cause analysis course.



5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

TapRooT® Course
Students working on an exercise in a 5-Day TapRooT® Course

The 5-Day Training is for people who investigate precursor incidents and, perhaps, major accidents (serious injuries, fatalities, major facility upsets, fires, and explosions, major quality issues, major cost overruns, or significant environmental releases). The course covers the essential TapRooT® Techniques (SnapCharT®, Safeguards Analysis, the Root Cause Tree®, and the Corrective Action Helper®), and the optional tools (Change Analysis, CHAP, and Equifactor®) that are used in a complex investigation. In addition, the course covers advanced interviewing and information collection techniques and techniques to improve human performance. There are frequent exercises using the TapRooT® Software so that attendees leave with the significant practice of the skills they need to apply to investigate an incident.

This is incident investigation training gets our highest recommendation for those who will regularly investigate incidents or who may be called on to perform a major incident investigation.

For a complete course outline, to see the list of upcoming public 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Courses, or to contact us to get a quote for a course at your site – click on the appropriate link below.




Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis

Ken Reed Teaching an Equifactor® Course

Learn to apply Heinz Bloch’s troubleshooting techniques and the TapRooT® Root Cause Analysis System to understand and prevent equipment failures. This includes developing equipment troubleshooting plans, getting a clear picture of how the failure occurred, and identifying and fixing the root causes of the equipment issues. Companies find there are significant savings when repeat equipment failures are eliminated.



See Our Upcoming Public Incident Investigation Training

Students at a public TapRooT® Course working on an exercise

Would you like to see a list of all our upcoming incident investigation training around the world? CLICK HERE.

What Would Be Better: Public Incident Investigation Training or On-Site Training or Virtual Training

We give you the choice of which training format will be the best for your people.

If you only have a few (less than ten) people to train, the option of our public TapRooT® Training is probably the best value. Also, you folks will be able to network with other training participants from other companies and share ideas.

If you can’t get everyone to a single course, you could have an on-site course for most people and send those that couldn’t make it to one of our public classes.

If you want to train large numbers of people (a corporate-wide implementation) out on-site training or holding virtual classes is probably the best idea.

If you are worried about COVID, then virtual training is the option for your company.

Plus, you can mix and match the options above to tailor training for your company. Just CONTACT US to have an implementation advisor work with you to develop the training that best meets your needs.

Fishbone Diagram
Our Implementation Experts

Don’t Wait! Schedule the Best Incident Investigation Training for Your Needs Today!

Poor incident investigation training that doesn’t find the incident’s root causes can lead to repeat incidents. Repeat incidents could lead to a major accident. A major accident could include a fatality or a major hit to your corporate reputation. Therefore, you need the best root cause analysis training to prevent major accidents. Schedule the incident investigation training you need today!

Courses & Training, Root Cause Analysis
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