August 17, 2010 | Barb Carr

Investigation, Troubleshooting & Root Cause Analysis

Attend a track dedicated to improving investigation, troubleshooting and root cause analysis at the 2010 TapRooT® Summit (learn more about the presenters on the Summit website). The specific sessions for this track include:

Success Stories from TapRooT® Users

Jason Laws will present “Beyond Safety: Using TapRooT® Tools to Improve Other Business Processes” during the best practice session “Success Stories from TapRooT® Users.” Two other great presenters are coming to share as well — Steve DiCarlo will present “Implementing TapRooT® at Cogentrix” and David Burns will present “Improving Investigation Efficiency & Effectiveness at Marathon’s Catlettsburg Refinery.”

Legal Aspects of TapRooT® Investigations will be presented by Karen West, Senior Legal Counsel, Health Safety & Environment at Talisman Energy Inc.

Lifecycle of an Incident: An incident is like an iceberg, with the most visible part being the  investigation and associated corrective actions.  Often ignored below  the surface are how an organization needs to prepare for an incident,  how they respond to it and how they recover from it.  In the session, Keith Recsky will show us how these can all be  tied together using the PDCA (plan, do, check, act) cycle, with  continuous improvement opportunities ready to be discovered when  conducting an effective post incident review looking at this never  ending life cycle.
Investigation Ideas: Patrick Fortune will present “Best Practices for Implementing TapRooT® into an Existing Incident Management System.”  Patrick will be speaking on the “exhilaration and tribulations” of  incorporating TapRooT® into an existing Incident Management System.  Expect to take away some Best Practices and even some learnings from  Patrick’s mistakes, giving you the freedom not to repeat them yourself!  Patrick describes his focus as a mix of “speaking truth to power, no  matter what the consequences” and “let’s work the problem people.”

Dennis Ward will also present how to improve performance by analyzing multiple aviation accidents for common causes during this session.

Ideas for Leading Investigation Teams: Once you attend a TapRooT® course and learn how to use the  techniques, the real challenge begins!  How do you actually start a real  investigation?  What do you need to know in order to efficiently lead a  team of investigators?  In this talk, Ken Reed will discuss:
  • Preparations required before an incident occurs
  • The first steps when you receive that phone call
  • How you actually use the TapRooT® tools during the course of a real-world investigation

    TapRooT® User Best Practice Session: Linda Unger, Michele Lindsay and Michelle Young will lead this session on user best practices...

    Police Tips for Leading Investigation Teams: TapRooT®  UK Instructors Alan Smith and Mhorvan Sherret, the Directors of Matrix  Risk Control (UK) Ltd, and former senior Detectives, provide unique  and insightful police tips for leading investigation teams..

    Leading Successful Investigations – Drawing on UK Experience: Dr. Bill Nixon from the Health and Safety Laboratory in the UK is coming to share tools and tips for leading successful investigation teams, how they were applied to a major investigation and how they impacted the outcome.

    AND DON’T FORGET our 2010 Keynote speakers.

    REGISTER for the 2010 TapRooT® Summit!

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