February 2, 2019 | Barb Carr

Is discipline the main way you “fix” human error problems?

Are you interested in improving human performance?

Are you frustrated because people make the same kind of mistakes over and over again?

Have you tried “standard” techniques for improving human performance and found that they just don’t get the job done long-term (they have an impact short-term but not long-term)?

Is management grasping for solutions to human error issues?

Would you like to learn best practices from industry human performance experts?

Attend our exclusive Stop Human Error course!

Joel Haight, human factors expert, will teach basic and advanced knowledge of human error prevention in this 2-day course.

Blame is common after an accident. After all, a human made a mistake. It is their fault! Or is it? Sometimes errors are designed into the system. And you can find and fix these system causes of human error before the accident happens.

The goal of this course is to teach you to understand human error, how humans operate….what are our capacities, constraints and needs are so that we can maximize human performance and minimize human errors.

Would you like to understand human errors and learn how to recognize, analyze, predict, and categorize them? And, most importantly, how to stop them! In a TapRooT® course, you’ll learn how to minimize errors with tools that can be used in conjunction with the TapRooT® System and can be incorporated into your corrective actions. You will leave the course knowing how to  use TapRooT® Techniques in your own organization.

There will be hands-on exercises, including an analysis of an unsolved example (a case that involves human error) that you will bring from your facility. We’ll dissect it, learn about what happened, and solve it during the course.

COURSE OUTLINE

DAY ONE

  • Understanding Human Cognitive Performance
    • Visual and Sensory Systems
    • Auditory, Tactile, and Vestibular Systems
    • Cognition Exercise
    • Decision Making and Decision Making Exercise
  • Understanding Human Physical Performance
    • Anthropometrics
    • Biomechanics
    • Work Physiology
    • Ergonomics
  • The Human in the System
    • Stress and Workload
    • Fatigue
    • Human-Computer Interaction
    • Automation
    • Picking the Right Person and Training
    • Social Factors
    • Displays and Controls
    • Exercise

DAY TWO

  • Methods for Analyzing Human Performance
    • Observational Data
    • Poisson Distributions
    • Binomial Distributions
    • THERP
    • MAPPS
    • OAT
    • FTA
  • Human Performance Tools for Error Prevention/Reduction
    • Procedure Use/Adherence
    • Place Keeping
    • Independent Verification
    • Three-Way Communications
    • Pre-Job Brief
    • Concurrent Verification
    • Questioning Attitude
    • STAR
    • Time Out (Stop When Unsure)
    • Attention to Detail
    • Rule of Three/Conservative Decision Making
    • Error Traps and Precursors
    • Validate Assumptions
    • Do Not Disturb Sign

Upon completion of the course, attendees will receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes the Equifactor® and TapRooT® Techniques.

Categories
Human Performance, Summit, Summit - Sessions, Summit - Speakers
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