January Customer Satisfaction Winner
Here at System Improvements, customer satisfaction is very important to us. We strive to ensure our customers’ questions are treated in a timely and efficient manner.
This is so important to us that it’s actually part of our Technical Support Mission Statement:
TO PROVIDE TIMELY, COURTEOUS AND EFFECTIVE TECHNICAL SUPPORT TO SYSTEM IMPROVEMENTS STAFF AND ALL TAPROOT® CUSTOMERS, ACHIEVING CUSTOMER SATISFACTION AND PROCESS EFFICIENCY.
In order to ensure we are providing great service, we have implemented a new customer satisfaction rating system, where our customers can rate their experience with our Support Team. The feedback has been extremely valuable to us.
As a thank you to all our customers who take the time to fill out a Survey, all respondents are entered into a monthly drawing to win a TapRooT® polo shirt.
Everyone, congratulate Steven Hojnacki from American Transmission Company as the winner for the month of january!