Job Opening: Dallas, TX – Problem Manager / SLA Specialist – Reviews/Approves Root Cause Analyses
From the posting:
The position is in a Web hosting co-location in a production operations environment operating on 7X24X365 schedule. The position integrates with network operations at 3 different data centers with 5 different landscapes throughout the U.S. The Problem Manager will ensure operational effectiveness and efficiency of the problem management process.
See:
http://dallasjobs.blogspot.com/2008/11/problem-manager-sla-specialist-in_10.html