September 15, 2007 | Mark ParadiesKevin McManus (TapRooT® Root Cause Analysis Instructor & President of Great Systems!) Talks About Operational ExcellenceClick here to listen to Kevin…Categories Next Previous Show CommentsLeave a Reply Cancel replyYour email address will not be published. Required fields are marked *CommentName * Email * Website Save my name, email, and website in this browser for the next time I comment.