September 19, 2023 | Susan Napier-Sewell

Knoxville, TN, Equifactor® Training, Oct. 24-26


It’s time for you to come to Knoxville to learn the best problem-solving process for equipment failure, reliability, and more. As Equifactor® expert Ken Reed states, “Do you want your equipment to work at optimum level with less failures?”

Register now for the TapRooT® Equifactor® training course in Knoxville, TN, October 24-26.

Venue Information: Courtyard West/Bearden
250 Brookview Centre Way
Knoxville, TN 37919

Repeat equipment issues? Investigations keep finding that human errors drive most equipment failures and you don’t know what to do about it?  Firing people isn’t an option: we can’t find anyone to replace them. Blame never fixes problems anyways. If you want to remove the real root causes of equipment failure and build true reliability into your systems, this is the right course for you!

This course is for accident investigators, maintenance teams, operators, quality specialists, and managers who need to get operations back up and running yesterday AND prevent it from happening again. We focus on the techniques needed to investigate low-to-medium risk incidents and precursor incidents. Our 5-step investigation process emphasizes TapRooT® makes investigations efficient yet effective. Training focuses on

  • Understanding what happened and troubleshooting using tools like Equifactor®
  • Identifying and analyzing Causal Factors using the Root Cause Tree® and Root Cause Tree® Dictionary and
  • Developing effective fixes using the Corrective Action Helper® Guide.

Equifactor® Techniques are based on the work of the late equipment reliability expert Heinz Bloch, and the TapRooT® Root Cause Analysis system was developed by Mark Paradies, founder of System Improvements.

Course Outline

Day 1

  • TapRooT® Introduction
  • TapRooT® System Overview
  • SnapCharT® Basics
  • SnapCharT® Exercise
  • Causal Factors
  • Root Cause Tree®
  • Root Cause Team Exercise
  • Root Cause Tree® for Evidence Collection
  • Corrective Actions

Day 2

  • Software Overview
  • Generic Causes
  • Putting It All Toghether
  • Reporting – Management Presentation
  • Frequently Asked Question
  • Final Exercise

Day 3

  • Equifactor® Introduction
  • Equifactor® Troubleshooting Tables
  • Custom Troubleshooting Tables
  • Failure Modes & Failure Agents
  • Troubleshooting Strategy
  • Troubleshooting® Techniques
  • Change Analysis
  • Proactive Equifactor®

Course materials we provide:

  1. The book Using Equifactor® Troubleshooting Tools and TapRooT® Root Cause Analysis to Improve Equipment Reliability
  2. Laminated TapRooT® Root Cause Tree®
  3. TapRooT® Root Cause Tree® Dictionary
  4. Corrective Action Helper® Guide
  5. Student Workbook

Attendees should bring an incident from their facility for a team exercise. These may be either written reports or familiar knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.

Upon completion, attendees receive a certificate and a 90-day subscription to the TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® process with ease and efficiency.

Register now for the TapRooT® Equifactor® training course in Knoxville, TN, October 24-26.

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