Lean Root Cause Analysis
Mark Paradies and Kevin McManus taught TapRooT® Summit attendees how to cut waste and gain efficiency in the root cause analysis process at the “Lean Root Cause Analysis” breakout. Ideas for lean root cause analysis discussed at the session include:
Building a team of experts by selecting those who know the subject matter.
Training people to use a documented investigation process.
Making sure to analyze good causal factors.
Preparing the initial SnapCharT® before the meeting.
Avoiding excess wordsmithing (group around rule).
Moving meetings off shift – improving meeting scheduling.
Collecting all documents prior to the meeting (using technology when possible).
Having a plan for collecting information prior to the incident (and preserving evidence).