March 10, 2022 | Mark Paradies

Two Courses to Learn to Make Conservative Decisions

Do You Make Conservative Decisions? Learn How…

Conservative Decision Making … often people take shortcuts and make non-conservative decisions to save time or moneyn when faced with a tough decision. Incident investigators often find non-conservative decisions after major accidents. For example the:

  • BP Deepwater Horizon well blowout and explosion
  • Chernobyl reactor core meltdown
  • Shuttle disasters (both of them)
  • Boeing 737 Max crashes
  • At sea collissions involving the USS Fitzgerald and the USS John S McCain

And these six examples are just a short list to remind you of the many other examples where non-conservative decision making got companies in trouble.

Who Makes Non-Conservative Decisions?

making a conservative decision

Many times people at the pointy end of the stick (the workers) are blamed for making non-conservative decisions. Of course, this happens. But investigators seem to look the other way when non-conservative decisions are being made by senior executives.

Probably the most famous of these decisions is the decision by senior management that there would be NO ADDITIONAL SIMULATOR TRAINING requirements for the new 737 Max. They would simply have a computerized short course on a tablet and then, after a test, the pilots could start flying. There was no mention of the new computerized system (MCAS) to prevent stalls or how to deactivate it if it caused problems.

The Verge, a technology on-line publication, wrote the following:

It’s a perfect example of the cross purposes at which business, technology, and safety often find themselves. With its bottom line threatened, Boeing focused on speed instead of rigor, cost-control instead of innovation, and efficiency instead of transparency. The FAA got caught up in Boeing’s rush to get the Max into production, arguably failing to enforce its own safety regulations and missing a clear opportunity to prevent these two crashes.

Eventually, it cost the CEO, Dennis Muilenburg, his job.

Do you think the engineers and managers would make different decisions today? Of course. That’s the advantage of hindsight. But Conservative Decision Making is about making the right decisions in advance (proactively).

Admiral Rickover and Conservative Decision Making

We have previously detailed how Admiral Rickover developed the first high-reliability organization is our series of articles summarized in Stopping the Normalization of Deviation with the Normalization of Excellence – How Admiral Rickover Did It. Conservative Decision Making was a key part of his philosophy. But he didn’t call it Conservative Decision Making. He called it Facing the Facts. We described Facing the Facts at this link:

Rickover described Facing the Facts as:

“… To resist the human inclination to hope that things will work out,
despite evidence or suspicions to the contrary.

If conditions require it, you must face the facts
and brutally make needed changes
despite significant costs and schedule delays. …
The person in charge must personally set the example
in this area and require his subordinates to do likewise.

The link above provides two design and production examples that are directly applicable to the 737 Max decisions and the alternate way that Rickover would have approached the decisions.

Conservative Decision Making

Rickover, who was personally involved in major design decisions, would not allow corners to be cut.

Who Needs to Learn Conservative Decision Making?

Learn Conservative Decision Making

Unfortunately, most human performance improvement programs teach Conservation Decision Making to people on the shop floor (workers and supervisors). Who really needs the training? Senior management.

  • Plant Managers,
  • Directors,
  • COOs, and
  • CEOs.

These senior leaders set the tone for decisions made throughout the organization and make some of the most important decisions.

Two Courses Teach About Conservative Decision Making

The two courses that teach Conservative Decision Making are:

TapRooT® Executive Leadership Course

Stopping Human Error Training

Both of these courses are being offered on May 2-3 in Knoxville, TN, just before the 2022 Global TapRooT® Summit.

The TapRooT® Executive Leadership Course is for Executives who want to explore Concervative Decision Making and other techniques that will help them understand failures (accidents) and improve performance.

The Stopping Human Error Training is for people who:

  • lead human performance programs,
  • would like to develop an effective human performance improvement program.
  • would like to understand why some HPI techniques work and some don’t.
  • would like a better understanding of human performance.

Below is a little more about each course.

TapRooT® Executive Leadership Course (New Course)

What does senior leadership need to know about root cause analysis and how should they use root cause analysis to achieve world-class performance? That is the topic of this course.

Get your senior executives to attend the TapRooT® Executive Leadership Course and the Executive Leadership Track at the Global TapRooT® Summit and they will learn even more and network with executives from many industries.

In addition, we cover Admiral Rickover’s facing the facts/conservative decision-making for senior executives.

You should attend this course in person but there is also a virtual option (we call that a hybrid course).

This course is ONLY $1425. Register for both the course and the 2022 Global TapRooT® Summit and SAVE $200 off the course fee (attend both the Summit and the Course for ONLY $2320).

Register for the course only by CLICKING HERE

Register for the course and the Summit by CLICKING HERE.

2-Day Stopping Human Error Course

Do you need to:

  • Stop human error
  • Understand the reasons for human error
  • Develop a human performance improvement program
  • Improve your human performance improvement program

Then this course is for you.

Mark Paradies, human factors expert and Board Certified Ergonomist (certificate #85), Alex Paradies, experienced TapRooT® Instructor and Lean Transformation Leader, and Joel Haight, Professor of Industrial Engineering at the University of Pittsburgh, will be teaching this in person only Stopping Human Error Course.

This course is ONLY $1425. Register for both the course and the 2022 Global TapRooT® Summit and you SAVE $200 off the course fee. Attend both the Summit and the Course for ONLY $2320.

Register for the course only by CLICKING HERE.

Register for the course and the Summit by CLICKING HERE.

Make a Conservative Decision – Attend the 2022 Global TapRooT® Summit

Make a Conservative Decision –
Attend the 2022 Global TapRooT® Summit

Start your conservative decision-making now! How? By registering for the course of your choice above and the 2022 Global TapRooT® Summit.

Why is this a conservative decision? Because:

  1. The Summit is GUARANTEED.

Attend the 2022 Global TapRooT® Summit.
Go back to work and implement your roadmap to success.
If you don’t save 10 times the cost of your attendance at the Summit,
let us know and return your Summit materials and we will refund
100% of the Summit registration fee. This guarantee shows how certain
we are that you will learn valuable best practices to take your team’s
performance—and that of your whole organization—to the next level.

2. You save at least $200 when you attend a pre-Summit Course and the Summit. See the potential discounts below…

3. People who have attended previous Summits highly recommend attending.

See this link for 10 video recommendations from past Summit participants…

4. Mark Paradies recommends the Summit.

Use THIS LINK to register for the Summit and your course.

Courses & Training, Human Performance, Summit
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