July 29, 2009 | Dave Janney

Massachusetts Safety Board “Loses Confidence” in General Manager

Here is the story:


Excerpts (in quotes):

“What this whole thing boils down to is, I think, a very sad attempt to exploit two accidents involving human error — which was the conclusion of the National Transportation Safety Board. I think people see it for what this is, which is just more obvious politics from the Patrick administration and his appointees.”

Hmm……am I reading this right?  Are they implying that human error can not be prevented?  That’s the way I read it.

“Federal safety officials denounced the MBTA’s “lack of a safety culture” earlier this month as they released a report on the accident.”

Lack of a safety culture….not a good thing.  But we have politics involved so things are looking a little crazy right now!

This kind of article really “gets my goat” because all it focuses on is blame, with no mention of an attempt to fix the problems.  I sure hope they get it together before someone else is hurt.

By the way, human error can be prevented, and organizations should have a plan in place to do that.  If you want to learn about preventing human error, attend a TapRooT® course.  HERE is the schedule.

Another thing you should do if you want to learn more is to attend the Behavior Change and Stopping Human Error Track at the 2009 TapRooT® Summit.

The two days before the summit, we also hold special two-day courses that are only offered once a year (or onsite at your facility), and one of them is “Stopping Human Error.” Please click on the link to see the course description.  The course will be facilitated by Chris Vallee, who holds a Master’s Degree in Human Factors, and has studied why people make mistakes for many years.  He will break down the reasons why people make mistakes and more importantly, how to prevent them.

We hope to see you at the summit and a TapRooT® course soon – because human error CAN be prevented.

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