March 10, 2009 | Barb Carr

Meet Our Staff: Mark Paradies

Mark Paradies is President of System Improvements, Inc. He has over 29 years of experience operating, managing, and improving high-reliability systems. Mark started his career as an officer in Admiral Rickover’s Nuclear Navy. He also worked for DuPont and Westinghouse before starting System Improvements in 1988. Currently, Mark researches performance improvement strategies and helps senior management understand, plan, and implement performance improvement programs while he manages System Improvements and teaches TapRooT® Courses worldwide.

Mark co-authored (with System Improvements VP, Linda Unger) the TapRooT® Book. This book (released in 2008) provides proven solutions for finding the real root causes of human error and equipment failure. Companies around the world have used the system to help people investigate accidents, incidents, quality problems, equipment failures, schedule delays, cost overruns, and hospital sentinel events.

Mark has a Bachelor of Science in Electrical Engineering, and a Master of Science in Nuclear Engineering (with emphasis on Human Factors), both from the University of Illinois. Mark is a board-certified Professional Ergonomist and a Certified Hazard Control Manager. He was also Engineer Certified by training, testing, and experience by Navsea 08.

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Root Cause Analysis
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