June 13, 2007 | Barb Carr

Meet TapRooT® Instructor, Kevin McManus

Kevin McManus is the President of Great Systems! and provides performance improvement coaching from his office in Seattle, Washington. He has served as an industrial engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality during his 23 year business career. He served as a Examiner and Senior Examiner for the Malcolm Baldrige National Quality Award for six years. Kevin also writes the monthly Performance Improvement column for Industrial Engineer magazine and is a regular speaker at a variety of regional and national events.

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Root Cause Analysis
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