May 30, 2007 | Ken Reed

Meet TapRooT® Instructor, Michele Lindsay

This is the first post in a new weekly column written to introduce you to the individuals who make up our dynamic team of TapRooT® instructors. It was difficult for me to pick the first instructor to highlight, so I’ll tie today’s column in with today’s post about our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Calgary, and introduce you to one of our Canadian instructors who is also a co-instructor for the Calgary course, Michele Lindsay.


Michele is always developing new ideas that inspire and empower others, like the Innovative and Creative Solutions course she held at the 2007 TapRooT® Summit. She is the type of leader that keeps people “in the know” to give them the tools they need to go back to their facilities and create an exciting future.

Michele has been a certified Instructor for the TapRooT® System since 1998 and has consulted, investigated and taught using this tool to a long list of Companies that include: NASA, ExxonMobil, Pfizer, Exelon, First Energy, Ontario Hydro, PetroCanada, GE and Fluor. She has taught hundreds of TapRooT® courses and thousands of students throughout Canada, USA and Europe.

Michele is Principal of Performance Potential or P², a company whose vision is to help organizations and individuals access their potential. By helping clients understand their problems and come up with innovative solutions P² can help access the potential that lies within all organizations.

Michele has always been an “outside of the box” thinker, but was formally trained in Creative thinking techniques in 1994. Recognizing the challenges and limitations of improvement teams to come up with effective and innovative solutions to problems, Michele became a Certified Instructor of the Six Thinking Hats™ that includes Lateral Thinking tools by Edward De Bono. These creativity tools and techniques have helped hundreds of organizations improve existing processes and develop breakthrough ideas to move them closer to their performance potential.

Prior to opening her own consulting practice, Michele worked at Ontario Hydro, in the Corporate Heath & Safety Department. She has a B.Sc (specializing in Human Kinetics) from the University of Guelph. She currently resides north of Toronto, ON, CA with her husband and two daughters and is an avid sports enthusiast, playing basketball, hockey, baseball and golf.

Thank you, Michele, for your hard work and dedication to changing the way the world solves problems!

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