November 14, 2019 | Anne Roberts

A New Year Brings New Beginnings & New Goals


It’s that time of year: Have you started thinking about the new year, new beginnings, and goals?

Yikes! It’s already November! That means it is time to start filling in your calendar for 2020. People tend to think about personal goals and changes when they start making their new year resolutions, but what about your professional career?

What are your work goals for 2020?

How can you improve your work? Or, even possibly receive that promotion you’ve been wanting? Which to-do list items, sought-after achievements, or missed opportunities have you spent 2019 thinking about . . .  but conveniently left on the back burner?

The importance of setting goals

Work goals are essential because they help us create a solid foundation to achieve quotas, meet management expectations, and help us complete the things we want to succeed at professionally. The best metaphor for goals is, “We need goals in our lives, just as much as a captain needs a compass to navigate the high seas.”

Without clearly defined goals, it is easy to lose sight of what you are working toward. It can lead to failure and steer you in the wrong direction. If you don’t set goals the right way, it becomes unclear what the right path is.

The lack of defined goals tends to sap our positivity and hopefulness. Think of it as creating a lost feeling or perpetuating a vacuum within ourselves. As a result, we become frustrated, not seeing any results from our hard work.

Failure is not an option

When it comes to New Year’s resolutions, people tend to set themselves up for failure. They fall into the trap of New Year’s Syndrome, which sees us setting goals once per year, then essentially forgetting about them. A study from the University of Scranton in 2014 indicated that a mere 8 percent of people achieve their New Year’s goal. Sixty-four percent of resolution-makers carry their determination past the first month; 46 percent make it six months; and, astonishingly, 8 percent make it through to achievement.

Have you fallen into this trap of goal-setting at work? Are you tired of not setting goals the right way, or only setting them once a year? Have you implemented Safeguards at work that do not work? Maybe management has cut your budget in the past, or do people bypass Safeguards you worked so hard on only to be ignored? If so, this is where TapRooT® can help you. Built into our root cause analysis methodology is a great goal-planning tool called SMARTER.

How can TapRooT® & SMARTER help with Your goals?


SMARTER is a great tool that helps you put into place achievable and realistic goals while tracking their progress

We have built the SMARTER methodology right into our software! Our systematic process makes it easy for you to set goals and implement safeguards that are effective and realistic. This step-by-step goal-setting strategy helps you achieve any goal you set.

What makes the SMARTER technique so special is that it takes you past the effort of just setting a goal or implementing a change. It makes you review your goals, and it adds a sense of measurement, which is crucial in achieving your goals. Most of us are great at coming up with a goal and ideas but fail to apply any measurement strategy or review process. If we don’t measure or track our goals and progress, it becomes a lot easier for us to put it off, or trick ourselves into thinking we are further along in our goals than what we have truly accomplished. Since this methodology is built right into our software, it automatically helps you focus on SMARTER techniques to help track your success and see measurable results.

You might be asking yourself, “What does SMARTER stand for?” It is an acronym that stands for…


Want to learn more about using SMARTER to improve your corrective actions? See:


The book explains how to use SMARTER as part of developing corrective actions using TapRooT®.

If you are interested in learning even more about root cause analysis and developing corrective actions, check out our course list for our 2-Day and 5-Day training schedule below.

Also, make sure you check out Susan’s informative article about SMARTER & how it improves your investigation.

2-Day TapRooT® Root Cause Analysis Training – The Essentials

Our 2-Day TapRooT® Root Cause Analysis Training course teaches you to use the essential TapRooT® Techniques to understand what happened, identify the Causal Factors, and find the Root Causes. Whether you are a beginner or a Root Cause Analysis expert TapRooT® is designed for every user. In as little as two days you will learn the TapRooT® Essential to find and fix the root causes of any incident, accidents, quality problem, near miss, operational error, hospital sentinel event, and any other type of problem. The 2-Day course includes SnapCharT®, the Root Cause Tree®, and the Corrective Action Helper®.

Upcoming 2-Day Root Cause Analysis Training Courses

Are you interested in a 2-Day course? Then check out the list below. It contains some of our forthcoming beginning of the year courses.

  • Galveston, TX: January 15, 2020
  • Calgary, AB, Canada: January 23, 2020
  • Phoenix, AZ: January 27, 2020
  • Auckland, NZ: February 03, 2020
  • Nashville, TN: February 04, 2020
  • Edmonton, AB, Canada: February 10, 2020
  • Lake Charles, LA: February 24, 2020
  • Sao Paulo, Brazil: March 03, 2020
  • Austin, TX (Horseshoe Bay): March 09, 2020
  • Aberdeen, Scottland: March 24, 2020
  • St. John’s, Newfoundland, Canada: March 30, 2020

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Do you investigate precursor incidents and, perhaps, significant incidents such as serious injuries, fatalities, major facility upsets, fires, explosion, or significant environmental releases? Then the TapRooT® Advanced Root Cause Analysis Training course is right for you! This course covers the essential TapRooT® Techniques that you learn in our 2-Day Root Cause Analysis Training course, and you will learn about optional tools (Change Analysis, CHAP, and Equifactor®) used in complex investigations. Our 5-Day course also covers topics such as advanced interviewing and information collection techniques and techniques to improve human performance. Our classes use hands-on training so that attendees leave with the significant practice need to perform their jobs well once they get back to work.

Upcoming 5-Day Advanced Root Cause Analysis Team Leader Training Courses

Are you interested in attending one of our 5-Day courses? Then look no further! Below is a list of our forthcoming beginning of the year courses.

  • Houston, TX: February 03, 2020
  • Amsterdam, Netherlands: February 10, 2020
  • Charleston, SC: February 24, 2020
  • Calgary, AB, Canada: March 02, 2020
  • Las Vegas, NV: March 23, 2020
  • New Orleans, LA: April 20, 2020
  • Knoxville, TN: April 27, 2020
  • Denver, CO: May 04, 2020
  • Edmonton, AB, Canada: May 04, 2020
  • Sao Paulo, Brazil: May 04, 2020
  • Monterrey, MX: May 11, 2020
  • Johannesburg, South Africa: May 18, 2020

What Happens Next?

Once you sign up for one of our Root Cause Analysis Training course, you will receive an email confirming your spot in the TapRooT® training class. Attendees should bring an incident from their facility for a team exercise. These may be written reports, or they may know about an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.

Upon completion of the course, attendees will receive a certificate of completions and a 90 Day-Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® process with ease and efficiency.

Start your personal and professional growth now by registering for a course near you today!

To learn more about our courses, visit

Don’t Miss Out on Our 2020 Global TapRooT® Summit!

Join us at Horseshoe Bay Resort, near Austin, Texas, for Summit week March 9-13, 2020. Reap the benefits of performance-improvement learning through advanced Pre-Summit courses, conveniently offered March 9-10, 2020.

To learn more about our 2020 Summit visit our website, or check out our press release by clicking here.

Register now be entered into our Early Bird Registration contest!

Root Cause Analysis
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