Proactive Analysis Using the TapRooT® System Methodology & RCA Tools
Most organizations begin using the TapRooT® System for reactive investigations, which is great because each investigation will lead to continuous improvement.
After an incident occurs, your team uses the TapRooT® System SnapCharT® to help gather and organize the evidence they collect to build a visual representation of the incident. That helps everyone gain a powerful understanding of what truly happened.
After the team finalizes their SnapCharT®, they will analyze the incident and identify the human mistakes or equipment failures that directly caused the incident or made the consequences worse. We call those mistakes and failures Causal Factors. These Causal Factors are the mistakes and failures that directly caused the incident.
Once the Causal Factors are identified, your team uses TapRooT® RCA human performance and equipment expertise embedded in the TapRooT® Root Cause Tree® and Dictionary.
Your team will answer a series of expert questions using the evidence they uncovered during their investigation. The evidence will help them answer the questions which select and eliminate cause categories until the root causes of the mistakes and failures are found. These tools take you beyond your current knowledge and standardize your approach to problem-solving. It’s an evidence-driven RCA methodology. here is no guesswork, bias, or blame.
Now with all the root causes of the incident in front of your team, they use the Corrective Action Helper® to build more impactful corrective actions than retraining, disciplining, or rewriting policy and procedure. The corrective actions will get away from fixing people and will strengthen your systems so your workers are better supported and therefore perform better.
But why wait to take advantage of the TapRooT® Methodology and RCA tools?
Don’t audits and observations identify mistakes and equipment failures? Don’t we invest our time and resources into auditing and observation so management can identify and fix problems before they cause an actual incident?
The TapRooT® System is also designed to have you find and fix the root causes of problems identified in audits and observations.
Any significant issue found should be investigated using the TapRoot® Methodology and RCA tools.
The job you are auditing should be represented with a SnapCharT®. Any problems identified in the audit should be added to the SnapCharT® as Significant Issues. As you investigate, identify, and document all the conditions that contributed to the Significant issues, you are gathering the evidence needed to work the Significant Issue through the TapRooT® Root Cause Tree® and Dictionary. Once you find the root causes of the significant issues, you’ll use the Corrective Action Helper® to fix the problems BEFORE they cause an actual incident. Your team will proactively improve systems to lessen the risk of mistakes and failures.
The 2-Day TapRooT® Auditing Course is designed to help your team leverage the TapRooT® Methodology and RCA tools proactively. If you are interested in learning more, please contact firstname.lastname@example.org for more information.
Sign up for a TapRooT® Root Cause Analysis Training Course — TapRooT® courses fill up quickly.
Circumstances can crop up anywhere at any time if proper and safe sequence and procedures are not planned and followed. We encourage you to learn and use the TapRooT® System to find and fix problems.
TapRooT® has a team of investigators and instructors with years of extensive training ready to offer assistance worldwide. We also offer ongoing support to our clients through free newsletters and Root cause tip videoS, the root cause analysis blog, and our annual Global TapRooT® Summit.
Register for one of our courses. We offer a basic 2-Day course and an advanced 5-Day course. Contact us or call 865.539.2139 about having a course at your site or for further root cause analysis opportunities. We’re here to find solutions for you.
TapRooT® courses are taught all over the world; if you need specific times or locations, please see our full selection of courses. We are also available to train you and your staff on-site at your workplace; reach out to discuss your needs. Call us at 865.539.2139 for any questions you may have.
Source/credit for featured photo: Image by Lucas Wendt from Pixabay.