December 6, 2005 | Mark Paradies


The old information is below. To see the latest information go to:®-instructor/



How does one become certified to teach TapRooT® to its employees???

Here is our process…

1. Company or Site gets a License to use 2-Day TapRooT® Training Materials.

2. Prospective Instructor (the one who wants to become a Certified TapRooT® Instructor) attends 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training. (This helps the prospective instructor learn the system and become an expert in using it).

3. Prospective Instructor should use TapRooT® to analyze incidents.

4. Prospective Instructor schedules Train-the-Trainer Course (calls a contact at SI – 865-539-2139).

5. Prospective Instructor studies 2-Day course instructor notes (part of the license package that they receive when they license the 2-Day TapRooT® Training Materials).

6. System Improvements ships the materials to be used in the 2-Day course.

7. On the day before the 2-day course that they will be teaching, one of System Improvements’ instructors will arrive to work with the Prospective Instructor. The Prospective Instructor will dry run the sections of the course that they plan to teach over the next two days (they will teach approximately 50% of the course). The System Improvements TapRooT® Instructor will provide them feedback on their teaching and tips to improve the delivery of the material.

8. The Prospective Instructor and the System Improvements TapRooT® Instructor will work to together to teach the 2-Day course. The Prospective Instructor teaches about 50% of the course (or 2/3 of the course if two instructors are certifying). The System Improvements Instructor provides the Prospective Instructor with feedback at the end of each day to improve their delivery of the materials.

9. At the end of the 1-day prep and 2-day course, the Prospective Instructor becomes a Certified TapRooT® Instructor. They will receive a Certified TapRooT® Instructor Plaque after the course.

10. To maintain their certification, at least once every two years, the Certified TapRooT® Instructor must attend an advanced TapRooT® training course (any of the pre-Summit courses offered on Monday and Tuesday before the Global TapRooT® Summit) as well as the TapRooT® Summit on Wednesday-Friday.  Attendance at the Best Practices Session called TapRooT® Certified Instructor Recertification Workshop offered at the Summit is mandatory to receive new training materials and related instructions.

That’s the certification process!

Courses & Training
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  • DAVID CHUKWU says:

    Kindly recommend a centre within Nigeria or West African region for the 5-days training.

    If it can also be done on-line.

    Thank you.

    • Mark Paradies says:

      Sorry – don’t have on-line training as we can’t get the same level of proficiency as with our live training.

      Also, we don’t have any West Africa public courses.

      We could do an on-site course if you have enough people to train (about 10 or more).

      Best Regards,


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