Retraining is the Solution to a Toddler receiving a mixed drink instead of juice?
Alcohol or Juice?
Interesting article today titled: “Restaurant to retrain staff after mixed-drink mixup”
On Friday, Taylor Dill-Reese went to an Applebee’s in Madison Heights, Michigan, where — among other things — she ordered her 15-month-old son Dominick an apple juice.
What the little boy apparently got instead was a margarita. His mom told WDIV-TV that she only realized something was wrong when Dominick “kind of laid his head on the table and dozed off a little bit and woke up and got real happy.”
The little boy reportedly began hailing strangers, too.
According to the article the restaurant stated, that it would begin to serve apple juice to children only from single-serve containers at the table and would “retrain all severs on our beverage pouring policy, emphasizing that non-alcoholic and alcoholic beverages must be stored in completely separate and identified containers.”
…. for our TapRooT® trained investigators, can you think of any other root causes than training?