September 14, 2009 | Barb Carr

Root Cause Analysis Tip: My Company will not budge on that… so should I still mark it as a Root Cause?

Yes…Yes…Yes! Always list a Root Cause if it affects the Causal Factor (Investigation) or Significant Issue (Audit) no matter what the final Corrective Action. If it is not documented then it is not a problem..right?

For instance, the Root Cause Noisy under Communications must be marked if it lead to why an individual could not hear the message and Human Engineering must be marked if hearing protection was required because of the loud machines operating. Management may not have any plans to replace the monster thunder machines so Noisy must be mitigated.

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