March 30, 2010 | Barb Carr

Root Cause Analysis Tip: Unintended Consequences of Your Actions

Okay, this is not a pure TapRooT® Root Cause Analysis Tip but it does tie in with SMARTER.

“Man fleeing Ohio police jumps fence — into prison”

Read the article here:

In our courses we teach the final “R” in SMARTER to review for unintended consequences BEFORE you implement your Corrective Action. Whether you do a pilot study or review the action with the employees who will have to use it, do not let unintended consequences be your next Incident’s Causal Factor.

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