Root Cause Analysis Tip: Unintended Consequences of Your Actions
Okay, this is not a pure TapRooT® Root Cause Analysis Tip but it does tie in with SMARTER.
“Man fleeing Ohio police jumps fence — into prison”
Read the article here:
In our courses we teach the final “R” in SMARTER to review for unintended consequences BEFORE you implement your Corrective Action. Whether you do a pilot study or review the action with the employees who will have to use it, do not let unintended consequences be your next Incident’s Causal Factor.