Root Cause Analysis Too Late – Bad Community Relations
Read this article from Indianapolis News 6:
Notice the manufacturer promises to do a root cause analysis to make sure a release like this never happens again.
Why weren’t they proactive with their root cause analysis to make sure it never happened in the first place?
Late root cause analysis after accidents that impacts the general public is a good way to have BAD community relations.
Proactive root cause analysis that prevents odor complaints and impacts on the general public is a good way to improve community relations.