April 25, 2022 | Susan Napier-Sewell

Sharpen Your Investigation Skills: TapRooT® Evidence Collection & Investigative Interviewing Techniques with Barb Carr

Barb Carr

What’s new in TapRooT® Evidence Collection with Barb Carr?

System Improvements Inc. has new TapRooT® Evidence Collection tools designed to hone interviewing and investigative skills: a course, a book, and a self-guided course, all designed by TapRooT® Instructor Barb Carr.

System Improvements developed these tools to specifically address the needs of those who investigate workplace incidents. The best investigators quickly learn that intimidating interrogation tactics don’t prove effective in workplace incident investigations as they discourage the interviewee from providing critical information that helps the investigator get to the root cause of the incident.

Barb says, “Two advanced skills included in the TapRooT® interviewing process that will dramatically improve interviewing skills are quickly building rapport with a witness and facilitating memory retrieval.”

Often, evidence collection procedures start with witness statements and interviews that guide the investigator to other types of evidence to collect. However, an investigative interview can be a difficult task because of the emotional stress faced by a witness.

The TapRooT® 12-Step Interviewing Process is a proven, systematic approach that will improve investigation interviews. Productive interviews help investigators collect the quality and quantity of information necessary to determine root causes and prevent future incidents.

Enroll in Barb Carr’s TapRooT® course, offered at the 2022 Global TapRooT® Summit

The TapRooT® Evidence Collection and Investigation Interviewing Training Course is upcoming at the 2022 Global TapRooT® Summit, May 2-3. The course is chock-full of beneficial and applicable Interview techniques.

You may also request for TapRooT® to teach this course to your company on-site, simultaneously training a significant number of team members in a 1-day course. 

Register now for the May 2-3  course with TapRooT® Instructor Barb Carr.

Register for May 2-3 course & view course description.

Register for the course & the Summit May 2-6.

Why learn Investigation Interview Training with Barb Carr?

Barb Carr

In a Google search for  “evidence collection books” or “investigative interviewing books,” few resources on this topic are helpful for investigating a workplace accident. Herein is the raison d’être for the new book: TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills. 

The book underscores basing root cause analysis on facts rather than assumptions. Among the learning points are:

  • The 3 Ps and an R of evidence collection. (People, Paper, Physical, and Recordings)
  • The TapRooT® 12-Step Interview Process (Cognitive Interviewing)
  • Decoding nonverbal behavior
  • Building your investigation kit
  • An initial observation form
  • An interview preparation form
  • An evidence log
  • How to use Change Analysis and CHAP as part of an interview/evidence collection process

Barb Carr is the coauthor of TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills. The book is available from the TapRooT® Store.

Keep up to date with TapRooT® RCA training and tips via the podcast

The Apple podcast is available for listening to “What’s in the Book: TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills.”

Register now for the May 2-3 course with TapRooT® Instructor Barb Carr.

Register for May 2-3 course & view course description.

Register for the course & the Summit May 2-6.

Attend the best conference for smart workers and safe clients: The 2022 Global TapRooT® Summit

There’s a good reason why, since 1994, hundreds of companies make it a priority to send experts and /teams to the Global TapRooT® Summit: The attendees bring back unique training, strategies, and tips on how their companies can improve performance while keeping their record clean and their employees and clients working safe and all on the same page. You should, too.We are pleased to present our 2022 Global TapRooT® Summit Keynote Speakers:– Inky Johnson, “The Process: Trust It. Respect It. Embrace It.”
– Ken Futch, “Take Your Best Shot!”
– Claus Rose, “What Senior Managers Want from Root Cause Analysis”
– Admiral Joseph Aucoin, “Hearing warnings:  The need for senior leadership to listen and respond to signals that indicate unacceptable risk.”
– Kirstie Ennis, “Don’t Accept Limitations.”

Barb Carr

This year, come to beautiful East Tennessee for the best conference you can attend. We’ll be in Knoxville, Tennessee, May 2-6, listening and learning from the best of the best:

 – Pre-Summit courses (May 2-3, prior to the Wednesday kickoff and first day of the Summit)
– Keynote speakers
– Networking opportunities
– Best practices sessions

Learn more about what your team(s) will be doing at the TapRooT® Summit from the brochure and the Summit schedule.

Register now for the 2022 Global TapRooT® Summit and bring your team. You’ll be glad you did.

Interviewing & Evidence Collection, Summit - Sessions
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