Simple 5-Whys becomes complex 5-Whys – Why not use TapRooT® Root Cause Analysis?
This video doesn’t really address the problems with 5-Whys but it sure does make it more complex.
They suggest that you can brainstorm root causes. You can’t brainstorm what you don’t understand.
For a more complete discussion of why people have problems with 5-Whys, see:
And for a better way to find root causes see:
To get a book that will help you understand how to really find the root causes of low-to-medium risk problems, see: