April 13, 2021 | Mark Paradies

Stopping Human Error Best Practices Track at the 2021 Global TapRooT® Summit

What Will You Learn In the Stopping Human Error Best Practices Track?

You probably already know that human errors can be expensive. They can cause fatalities, serious injuries, quality issues, operation upsets, and equipment failures. So what can you do to STOP human errors? Read on to find out.

The 2021 Global TapRooT® Summit

If you aren’t familiar with the Global TapRooT® Summit, we organize several topical tracks to help our users pick a theme for their Summit experience. The seven tracks for the 2021 Summit are:

  1. Stopping Human Error Best Practices
  2. Compliance Best Practices
  3. Incident Investigation & RCA Best Practices
  4. Becoming a Better Certified TapRooT® Instructor
  5. Operational Excellence and Asset Reliability Best Practices
  6. Work/Life Ballance
  7. Safety & Risk Management Best Practices

This article will outline the Stopping Human Error Best Practices Track and explain how the sessions will help your company stop fatalities, injuries, equipment failures, operational upsets, and quality issues – and save money – by encouraging better human performance.

Eight Sessions in the Stopping Human Error Track

Here are the titles of the eight sessions in the Stopping Human Error Best Practices Track:

  1. TapRooT® Users Share Best Practices
  2. Fatigue
  3. Leading with Emotional Intelligence
  4. Admiral Rickover & Conservative Decision Making
  5. Precursors for Human Errors
  6. How to STOP Normalization of Deviation
  7. Injury-Proofing Your Employees with Body Education & Badassery
  8. Roadmap to Success

Each of these sessions will be described in more detail below.

TapRooT® Users Share Best Practices

Shawn Holden Best Practice

This session shares three TapRooT® User Success Stories that can help you discover how to improve incident investigation, root cause analysis, product quality, and human performance. the success stories are from Weatherford (Shawn Holden), Thermofisher Scientific (Tammy Mascioli), and Nine Energy Service (Jeff Gleason). Take home proven ideas that will help your company improve performance.


Fatigue may be one of the most underreported root causes of incidents and accidents. It is certainly a topic that people interested in improving human performance should be familiar with.

Dr. Erin Flynn-Evans

In this session, Dr. Erin Flynn-Evans, NASA Fatigue Researcher, will discuss the latest fatigue research and fatigue countermeasures.

Next, Darrell Graham from Aware360 will present a technology solution for measuring fatigue. A product called Aware4Duty.

Applying Emotional Intelligence to Support Mental Health in the Workplace

This is one of Barb’s favorite topics to share. Emotions and intelligence are not on opposite ends of the spectrum. The interlock of thinking and emotions powerfully influence how we make decisions. Emotional intelligence is the ability to understand that interlock within ourselves and others. Telling employees to “leave emotions at the door” doesn’t work, and negative emotions contribute to poor culture and accidents. Recognizing poor mental health in workers is so important to safety yet it’s reported that 69% of line managers have not been trained how to recognize it in their employees. This session will give practical tips on how to apply emotional intelligence to support positive mental health in your workplace..

Admiral Rickover & Conservative Decision Making

One of the common management mistakes that leads to major accidents is making non-conservative decisions. These decisions result in short-term gains but ignore potential long-term negative impacts. Mark Paradies will talk about Admiral Rickover’s “Face-the-Facts” management approach that doesn’t “hope” for an outcome while ignoring real risk. Facing the facts is one of the key elements that led to the Nuclear Navy’s unparalleled process safety record based on excellent human performance.

Precursors for Human Errors

Ralph Brickey, Ph.D., is a TapRooT® Instructor and management effectiveness expert. His presentation will be an introduction to Error Traps and Error Precursors. In the nuclear industry, a common understanding of the anatomy of an event identifies error precursors as part of an event. This session will examine commonly identified precursors in different industries. We will discuss how precursors fit into incident investigations and discuss strategies for identifying precursors before an incident. We will participate in an exercise to introduce error precursors and using an actual incident examine precursors that allowed for the progression of the incident.

How to STOP the Normalization of Deviation

Do you know what the normalization of deviation is? Did you know that the normalization of deviation is a result of your management culture? Mark Paradies, President of System Improvements and co-developer of the TapRooT® ® System, will help you understand the normalization of deviation and what you can do to change the culture to normalization of excellence where people follow the rules and have better human performance.

Injury-Proofing Your Employees with Body Education & Badassery

Want to reduce back injuries? Lori Frederic, Owner of Balance Biomechanics (she is also known as The Movement Ninja), will help you understand the WHY behind ergonomic and back safety initiatives and why you must explain the WHY to get buy-in and engagement of your employees. Understanding how the body responds to repetitive, physical work and its natural warning signs makes it easier to catch any small body problems before they become large injuries. Lori Frederic has a love and respect for the hard-working men and women that make this first-world country thrive. Her knowledge of biomechanics and movement complement the world of safety & health to provide an unconventional approach to injury prevention.

Roadmap to Success

Rick Hulse will facilitate this session to help you “Take Action” with everything you have learned at the TapRooT® Summit (as well as the skills and lessons learned you gained during the pre-Summit course). This session helps you develop your “TapRooT® Program Roadmap” to apply your knowledge and achieve success when you return to work. This helps you and your management team have a clear plan of the steps required to achieve your vision of excellence for your performance improvement program.

But That’s Not ALL…

In addition to these outstanding best practice breakout sessions in the Stopping Human Error Best Practice Track, there’s more than you can gain at the Summit.

What? The four Keynote Speakers and the eight pre-Summit Courses.

Here are the four Keynote Speakers…

Keynote Speakers

For details about their talks, CLICK HERE.

For information about the eight advanced pre-Summit Courses, CLICK HERE.

Of course, one of these courses in entitled, “Stopping Human Error.”

Pre-Summit Stopping Human Error Course

But there’s more!

On June 14-14 in Knoxville, there is a hybrid (live, in-person and virtual – take your pick) course:

Stopping Human Error

Want to see the course outline? CLICK HERE.

Register for the Summit and the Pre-Summit Stopping Human Error Course and SAVE $200 off the course price.

Save more by bringing a team to the Summit and the Pre-Summit Courses. See the discounts below…

Here are Mark and Benna discussing how to develop a human performance improvement program…

Register Now – Attend Virtually or In-Person

That’s right. You can choose to attend the 2021 Global TapRooT® Summit either VIRTUALLY or IN-PERSON. To get more Summit information, CLICK HERE.

To Register for the Summit or the Summit and a pre-Summit Course, click on the button below.

Human Performance, Summit
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