February 21, 2011 | Barb Carr

Saving Time, Resources, & Effort Using TapRooT® Software

Saving Time, Resources & Effort using TapRooT® Sofware

Submitted by: Shelley Hassen, HSE Assurance & Compliance Manager
Company: WILLBROS Canada


Our company was utilizing the Web Based version of the TapRooT® Software globally to perform and record all RCAs but our work is very project-based and often in remote locations with internet connectivity issues. The challenge was to enable unconnected people in the field to use the software but maintain a central database without repetitive data entry tasks. In addition, these remote users needed a way to get feedback on their investigations to improve overall investigation quality.


All field users were set up with Single User Versions of the TapRooT® Software throughout the Business Unit. To make data entry consistent, the Single User Versions of the TapRooT® Software had to have the same pull down menu selection fields that were in the intranet based Enterprise Version. This was made possible by creating lists of the Departments, Equipment, Locations, Classifications, and Users from the Enterprise version of the Software.

Then the “list Import Tool” and the “User Import Tool” were used to populate these fields in the Single User version of the TapRooT® Software. A Single User version Installation and User’s Guide was created for the field users (who had been through the 5-Day TapRooT® Course) who then used the lists and tools to set up their software on their computers. Now, individual users can work on an investigation and export it and e-mail it for others to review at various points in the investigation. When the final report is approved, it can then be imported into the Enterprise version of the TapRooT´® Software, which is the central database for our global operations, and becomes available to anyone with web access.


The flexibility to use the PC based TapRooT® Software in addition to the web based TapRooT® Software has empowered our investigators to utilize the productivity enhancement tools in the TapRooT® Software without having to have internet connectivity. We have seen a significant increase in the number of TapRooT® RCA’s performed on smaller investigations and proactively at our remote locations. In addition, the ability to easily send these reports to others for review and comment has improved the quality.

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