February 19, 2008 | Mark Paradies

Summit Track: Human Error Reduction & Behavior Change Best Practices

Stopping human errors should be a prime part of any improvement program. And learning about human error reduction and behavior change best practices is what the Human Error Reduction and Behavior Change Best Practice Track at the TapRooT® Summit is all about.

Here are the sessions and speakers that make up the track:

Character Driven Success – Dr. Beverly Chiodo, Texas State University. Dr. Chiodo was one of the most highly praised speakers at last year’s Summit. So we brought her back this year to speak about changing behavior in two sessions. Don’t miss her inspiring, insightful, and useful techniques that you can apply to get Character Driven Success.

 Blog  Images Conf2006 Chiodo

Changing Behavior by Praising the 49 Character Traits – Dr. Beverly Chiodo, Texas State University in Safety

 Assets Person Robert King

 Site Uploads Images 4 Neil!

Advanced Behavioral Management: Developing a Modern Safety Culture – Bob King, Director HSE Training/Consulting, Woodland Grange, UK, & Neil Roberts, Consultant, Woodland Grange, UK. Advice on achieving a modern safety culture from two highly regarded UK safety experts.
 Images Full 276

The Human Design Spec – Minimizing Human Error While Working in a 24/7 World – Bill Sirois, VP, Circadian Technologies. When analyzing the causes of human eror, do you consider fatigue? What can you do to reduce fatigue and thereby reduce human error. Bill will share effective ideas and the latest research to help people reduce errors in 24/7 operations.


Latest Human Performance Improvement Ideas from the Institute of Nuclear Power Operations – Tom Kriesel, Senior Evaluator, INPO. Hear the latest ideas that are helping the nuclear industry achieve outstanding human performance.


Human Performance Improvement Research – Valerie Barnes, US Nuclear Regulatory Commission. Val Barnes, human performance researcher, will share the latest human performance research issues being investigated by the US Nuclear Regulatory Commission.Human Performance Improvement:


1) Proactive Human Performance Improvement – Chris Vallee, System Improvements. Why wait for accidents to point out human performance improvement needs? Look for human performance problems (and their root causes and corrective actions) proactively.Learning04-2

Exelon’s Error Free Performance Tool – Renee Jourdin, Exelon. Techniques that prevent errors are used to achieve “error free” performance during utility maintenance/repairs. Find out how you could adopt these techniques to reduce human error.


Innovative & Creative Solutions – Michele Lindsay, Principal Consultant, P2, Canada. Do you keep using the same old corrective actions to improve human performance? Try innovative techniques to develop effective, creative solutions. Michele will share ideas from her highly praised two day class.


Planning Your Improvements This session provides you with the opportunity to organize the best practices that you have learned into an sure-fire improvement plan. Get expert advice from experienced TapRooT® Instructors and benchmark you plan against the plans from other industry leaders.

These sessions are in addition to the General Session talks by these great speakers:

 Images Ralphhayles

Lt. Col. Ralph Hayles (retired), Gulf War Veteran, Lessons Learned from Friendly Fire.

 Images Stone,-Nikki

Nikki Stone, Olympic Aerial Skiing Gold Medal Winner, Overcoming Setbacks to Achieve Olympic Success

Picture 13

Carolyn Griffiths, UK Rail Accident Investigation Branch Chief Inspector, Lessons from Setting Up an Independent Accident Investigation Organization

Edward Frederick

Ed Frederick, Exelon Nuclear (Board Operator at TMI during the accident), The Accident at Three Mile Island – An Insider’s Perspective

Marcia Wieder, Doctor of Dreams, You Can Make Improvement Happen


But there’s one more thing that may interest you. There are courses on Monday/Tuesday before the Summit. The Stopping Human Error Course by Joel Haight, ’05 ASSE Outstanding Safety Educator, teaches advanced techniques to analyze and stop human errors. This is more than an academic course. Dr. Haight brings 19 years of oil and petrochemical industry experience (including overseas operations) to this course. Learn the latest human factors research and practical, industrial approaches and get the book Human Error Reduction and Safety Management.

Of course, Stopping Human Error is just one of the Pre-Summit Courses. Other potential courses that may interest you include:

Innovation & Creative Solutions
TapRooT® & FMEA for Healthcare
Advanced Trending Techniques
Stopping Human Error
Hazard Recognition Best Practices
Getting the Most from Your TapRooT® Software
Risk Analysis & Risk Management
How to Interview & Gather Evidence
Equifactor® Equipment Troubleshooting & Root Cause Analysis
TapRooT® Incident Investigation & Root Cause Analysis
Equipment Reliability Techniques

For more information on the Summit and the pre-Summit Courses, see the Summit web site at:


Show Comments

Leave a Reply

Your email address will not be published. Required fields are marked *